Friday, 25 February 2011

Why Not?

Why not be world-class?
Why not be the best that only you can be?
Why not work smarter instead of harder?
Why not ask yourself deep thought provoking questions that will take you to the next level every day of your life?
Why not live in the stretch zone every day?
Why not learn a new skill?
Why not think bigger than ever before?
Why not set a great intention today and really go for it?
Why not begin with the end in mind? Feel it, see it and hear it as if it has already happened.
Why not do that difficult thing you have been putting off until today?
Why not pick up the phone and call someone you have never spoken to before?
Why not take action on something in your life that until now you have been putting on hold?
Why not step into fear and move past it?
Why not write a list of what you will no longer tolerate in your life?
Why not be brave and ask?
Why not change your environment today?

When we ask and challenge ourselves with the question why not, we open the inner doors in our minds to boundless possibility. We change how we think and feel and our life changes around us.

Wednesday, 16 February 2011

Three Biggest Distractions in Business

What takes your time away?  Have you ever gone on facebook for five minutes and lost an hour?

The same can happen when you open your inbox, pick up the phone or get caught up in gossip within the workplace. Time and energy are precious; they are the two things we cannot ever get back again once lost.

I recently had a telephone conversation with a business associate in Minneapolis.  She was stressed and overwhelmed by the fact that there were 3,500 unread emails in her inbox… WOW was my first reaction and then okay how do you deal with it?

Four Top Tips for Handling Emails
  1. Stop using your inbox as a storage box.
  2. Put chunks of time aside each day when you will focus on your inbox, no more than three times a day.
  3. As you open each email, delete, respond or file out of your inbox.
  4. Be ruthless and delete anything that has been lying in your inbox for months.
How to Handle Phone Distractions
  1. Work as a team.
  2. If you have a deadline to meet, work with a colleague next to you and ask him/her to take calls for you for one hour, then you can help them in return.
  3. Return all your outgoing calls in one hour chunks. Build it into your diary.
How to Handle People Who Waste Time
  1. Be firm and clear. Arrange to speak to them over lunch or at a coffee break.
  2. Always when meeting, set a start and finish time.
I encourage you to use your energy wisely because without world class levels of energy, you cannot be or reach world class in business.

Tuesday, 8 February 2011

Are You Meeting Your Customer’s Needs?

The world in 2011 is transforming like never before and with it customer’s habits and needs have and are changing. We are all caught up on the hamster wheel of global change; however some things will never change, like meeting the customers on their level, asking the right questions and solving the current pain in their market place.

Seven Tips on How to Meet Your Customer’s Needs: 
  1. Communicate, ask questions and shut up.
  2. Get deep on what your customer really want and need, not what you think they need.
  3. Find out what they love.
  4. Find out what they are passionate about.
  5. Know at least 20 things about your top customers.
  6. Send a gift to them, example: books, tickets, flowers, be original.
  7. Personalise your gifts.
Why not in 2011 become so brilliant at what you do that you become the number one go to source in your market.

 

Tuesday, 1 February 2011

What to Do When Your Life Is Delayed

Have you ever had the experience where you were delayed for hours at an airport somewhere in the world?

Last week I checked in at Liverpool Airport to take the short 35 minute flight to Dublin.  I had one and a half hours to spare so I bought myself a black coffee.  As I looked at the board I couldn't believe what I saw, my flight which was due out at 11:05am was now not departing until 3:35pm.  At that moment all around me, the negativity started moaning and whingeing and I had to quickly reframe my thinking.
  • What if I used this time to write my blogs in advance?
  • What if I used this time to go over the final points of my Master Class for the next day?
  • What if I reviewed my goals and vision for 2011?
By just changing my thinking to ‘what if’, my whole mindset changed and I achieved more in the following four and a half hours than I had in the last two days.

Top Tips on What to Do When Your Life is Delayed
  1. Ask yourself ‘what if'?
  2. Always go prepared to an airport, take a book, laptop, notebook, pens.
  3. Move away from negative Nellie’s and Ned’s.
  4. Breathe in relaxation, breathe out stress.
  5. Find a comfortable chair/table from where you can work, read or just relax.
  6. Use your time wisely.
  7. Clean up your to do list.
Pause and be grateful that at least you were not sitting on a plane on the runway for four and a half hours and know that sometimes in life delays can be positive.

You just don’t know who you might connect with along the way.

Friday, 14 January 2011

Ghosts of Leaders Past

Have you ever stopped and pondered on what resonance you will leave behind when your work is done?

I was recently completing a Leadership Programme within a large corporate and as the organisation was closing one building down, we were asked to complete the programme within another of its buildings on site.

As we walked to the conference room, we passed room after room of empty furniture, chairs and tables, stacked on top of each other… the ghosts of days gone by.  Some of the desks were very beautiful and expensive and I could not help but wonder what kind of leader used to use each desk.
  • I wondered how did they manage their people?
  • Did they lead with integrity?
  • Did they foresee the changes that were coming?
The Lessons I Learned from the Ghosts of Leaders Past Experience:
  • If you had six months to live, would you still do what you are currently doing?
  • Make a difference today, don’t wait until tomorrow.
  • The price of discipline is much less than the pain of regret.
  • Go deep in tough times and evaluate everything you do.
  • Look ahead and ask yourself as a leader, how would you perform if everything fell apart and you were told to clear your desk?
Life is too short for long pity parties, learn to embrace, change, get rid of the crap and focus on what is great in your life now.

Tuesday, 4 January 2011

Reflections & Questions for a New Decade

The christmas celebrations are over and as we head back to the workplace, getting used to the new normal of 2011, I encourage you to pause for a moment and ask yourself these tough questions:

•  What will you no longer tolerate in your life?
•  On a scale of 1-10, what is your level of energy right now?
   You need high levels of energy to fuel your personal greatness.
•  What people, things or habits do you need to let go of?

New Decade Questions

•  What do you want in the new decade?
•  Who do you want to become?
•  What is the number one reason you are on the planet?
•  Who do you want to hang out with in 2011 and beyond?
•  What are you going to personally do to make sure 2011
    will be your best year yet?

Every one of us has an inner vision; we just need to build reflection time into our lives so we can explore it. Build renewal time into your 2011 diary.

A CEO of a large corporate I work with takes one week off a month to spend with his family. He works on the business and not in the business. He knows that his rock is his family, what is your rock for 2011?

I encourage you to reflect, ask yourself tough questions and take massive action.  Build in lots of fun time along the way.

Wednesday, 15 December 2010

Life Is Not About Where You Are Now

Recently I spent the weekend listening to Wayne Dwyer’s CD called ‘The Shift’.  As I listened to the whole programme, the quote that most stood out for me was “life is not about where you are now, it’s where you are going that counts.”

A calling is that which you feel deep inside of you and it doesn’t have to make sense to anyone else. I encourage you to do what you do in life because it’s your calling.  Don’t let your doing-ness get in the way of your being.

Every day that you awake to a new day, you can choose to live in higher awareness and be steadfast in your thoughts and actions. Explore your patterns of behaviour and as you walk into the future, leave behind those patterns that no longer serve you.

As you change direction, be mindful of how things will unfold, as Wayne said, "very often the truths that you adopted and made your own in the morning of your life won't matter in the afternoon".